Where Are You Located?
Our Corporate Headquarters is located at 539 Clippert
- Lansing, MI 48912 - MAP
How Fast Do Your Scooters Go?
Our scooters miles per hour are typically based on
the size of the motor, how heavy the unit is and the
weight of the driver and passenger. Most 49cc scooters
average between 30 and 40/MPH. 150cc scooters average
between 55 and 65/MPH.
Do You Need To Premix Gas And Oil For Your
Scooters?
No. All of our scooters are 4-stroke engines that
require no mixing...just gas and go. They are quieter,
cleaner, last longer and have better gas mileage than
2-stroke engines.
Do You Need A Motorcycle License To Drive
Your Scooters?
No. In the State of Michigan, any scooter under 50cc
only requires an operators license. A moped license
can be obtained for riders starting at age 15.
Do You Stock Parts or Can You Get Parts For
Your Scooters?
Yes. If we don't have a part in stock we have several
suppliers we deal with directly to make sure we can
get parts for our scooters as well as scooters purchased
elsewhere. Parts covered under Warranty come to us
directly from the manufacturer.
When Should I Get An Oil Change and What Oil Should
I Use?
We suggest after the first 300 miles to get an oil
change for your new scooter. The type of oil to use
is specified by the manufacturer of your scooter.
This information can be found on the motor of the
scooter or the literature that came with your scooter.
NEVER OVERFILL YOUR OIL. This could be a costly mistake.
What If I Overfill My Oil?
If you put too much oil in your scooter it can be
a costly mistake. If you overfill your oil, open the
drain plug to remove the excess before riding your
scooter again.
How Do You Handle Warranties?
The first available warranty on our Scooters is a Limited Parts Warranty
for 1 Year. We handle warranty claims by working with
our customers to fill out a simple parts request.
Sometimes the manufacturer requests to pull the part
and send it to them. Shipping charges may apply. Once
the replacement part is received our mechanic will
install the new part at our discounted customer hourly
rate. If a mechanic other than a Campus Scooter mechanic works on a scooter, it voids the warranty. If a scooter is involved in an accident it voids
all warranties.
The second available warranty is the Campus Scooter premium 2 year warranty. It extends the Limited Parts warranty to 2 years as well as covers some labor costs and other services provided by Campus Scooter.
Who Handles Labor Charges?
The first 30 days after the sale, Campus Scooter
will cover parts and labor for any needed repairs*.
After 30 days, any parts covered under the warranty
will be covered and the customer will be responsible
for the discounted labor rate of our mechanic. *The scooter must be repaired by a Campus Scooter mechanic for Campus Scooter to cover the labor and parts. The scooter must not exhibit excessive wear and tear and be accident free to be covered under this warranty.
Do Your Scooters Come With A Title?
Yes. Once the scooter is paid in full, you will receive
a title and bill of sale which shows that you paid
sales tax. Take these 2 papers to the Secretary Of
State for registration. It is only a $15 registration
in the State of Michigan that lasts for 3 years.
Do Your Scooters Require Insurance?
No. Insurance is optional in the State of Michigan.
Are All Sales Final?
Yes. All of our scooters are put together by a mechanic,
given a 12 point inspection by our Service Manager
and ready to ride after point of sale. If the scooter has any issues not
caused by user error, a crash or excessive wear and
tear and the user purchased one of our available warranties, we will work with the manufacturer and mechanic to ensure warranty claims are honored according to the terms of the warranty. Our goal is that all of our customers
who purchased warrantied scooters are completely satisfied.
Are Helmets Required?
In the State of Michigan, if you are 18 or older helmets
are optional for 50cc scooters. We highly recommend
a DOT approved helmet to be worn at all times. We
do stock several helmets at our shop in a range of
colors and styles.
What Kind Of Gas Mileage Can I Expect From
Your Scooters?
Average milage on one of our 49cc gas scotoers is
between 80 to 100 MPG.
What If My Scooter Gets Body Damage?
If your scooter gets body or cosmetic damage for any reason once it leaves the store, the warranty does not cover this type of damage. If a scooter is crashed in any matter, the entire mechanical warranty will be voided.
What If My Scooter Tips Over?
If your scooter tips over for any reason, oil could
find its way into parts of the scooter that it shouldn't
go. The best thing is to sit it back up and let stand
for at least a few hours. If the scooter is not running
right after a spill get it to a mechanic immediately.
